FAQ – Frequently Asked Questions

We have received these questions from customers before you. It is possible that you will find the answer to your question here. You can get an idea of what to realistically expect from our services.

Simply via our online booking system, call on +420 608 332 881 to our  operator. You can also try to come without a reservation, but we cannot guarantee the barber’s availability.

Yes, our BARBERS are available for you in the comfort of your home, even 24/7 if the situation requires it. They can also come before your wedding, celebration, or company party. Just give us a call, and we will arrange everything. We believe that our home services are your solution.

We accept payments via mobile banking through QR codes. Card payments as such are currently impossible. We do not charge any hidden fees for payments via QR code.

Usually, we accept bookings even a few hours before the service itself. However, if the requested service is more time-consuming or if you want a specific barber, we recommend making a reservation at least one day in advance so that we can accommodate your requests to the fullest. TIP: If it’s not possible to book a service at your chosen time with your specialist, don’t hesitate to call us, and we will do our best to arrange it.

REAL BARBER salons also offer gift vouchers that can be purchased directly in all salons or ordered online. The voucher is valid for one year and can be chosen from three credit values: 500 CZK, 1000 CZK, and 2000 CZK. All these vouchers have a table on the back where we will write down the used credit after your visit. The voucher can be combined with all services and products from RB STORE without limit, and you can also pay for future purchases with any unused credits. The voucher is sure to please family, colleagues, friends, or business partners.

Yes, please tell the salon staff or our operator, who always has the current schedule of the team in operation, so if possible it will be our pleasure to welcome your dad, friend or business partner together with you.

Your escort will surely be as pleased as you are and will never forget such a good recommendation.

It always depends on the individual’s needs. Your barber should certainly inform you about how long your new style will last; however, we have many customers who take care of their hair on a weekly basis, so there is no limit to the frequency of your visits.

We are open every day of the year, including holidays such as Easter, Christmas, and New Year’s celebrations. We are open every weekday at all locations from 9:00 AM to 9:00 PM, and on weekends from 10:00 AM to 6:00 PM.

There may be situations where you cannot attend a pre-booked appointment for whatever reason. In this case, please inform us as soon as possible, preferably by phone. We do not charge any fees for this.

Certainly on every visit and before each start of our services we make sure to make the best possible arrangements, i.e. selecting the desired look. We are aware that our customers place their trust in us and therefore we will always advise them on what we feel would be best for them. We most welcome the situation where the customer comes with basic requirements such as maximum and minimum lengths. We can then come up with the most suitable cut based on their head shape, face, hair and beard quality and length.

How to Choose Your Barber

Choosing the right barber is an important step to ensure you are satisfied with the result and have a pleasant experience during each visit. Here are some tips on how to select your barber:

  1. Recommendations from friends: Ask your friends, family, or colleagues for recommendations for a barber. If they have had a good experience with someone specific, you are likely to as well.
  2. Explore online reviews: Look at reviews and ratings for barbers in your area. This can provide useful information about their services and level of professionalism.
  3. Visit the barber in person: The best way to determine if a barber is right for you is to visit them in person. Take a look at their workspace, see how they interact with clients, and gauge their friendliness.
  4. Try a small test: If you are unsure whether a barber is the right fit for you, try getting a simpler trim or just have your ends cut. This way, you can see if their style and approach work for you.
  5. Communicate expectations: Before starting the haircut or shave, convey your ideas and wishes to the barber. Mutual understanding and communication are important to ensure you are satisfied with the result.

Choosing the right barber can be crucial for your satisfaction with your hairstyle and overall experience. Be open, communicate your ideas, and don’t hesitate to try different options until you find the right one for you.

It’s very individual for everyone. If you struggle with stiff muscles or often have a lot of physical stress, I recommend going once a week. Tight muscles often like to come back, so it’s really important to maintain regularity until you get better and then gradually increase the interval between massages.

It is highly advisable to skip a hearty meal an hour or two before the massage. However, I definitely recommend drinking water or herbal teas as needed. A lack of fluids could give you a headache during the massage, which would reduce its beneficial effect. If possible, take a shower with nice warm water before coming in for the massage. You’ll feel fresher and at the same time prepare your body, as the muscles will warm up and relax, and the massage products will be absorbed deeper into the skin.

Avoid physical exertion and exercise after the massage. Keep in mind that your muscles are relaxed, so a sudden movement could cause stiffness (and in worse cases, a blockage of the spine). Even after the massage, you should be drinking regularly.

By applying pressure to knead the stiff muscles, tension is released, blood circulation improves, you feel relief and pain is eased. Massage can effectively relax and regenerate muscles, helps to improve muscle and joint function, relieves pain and muscle fatigue after physical exertion.

Just like the masseur, the client must be completely healthy, massage will only worsen the health condition. If you are suffering from an illness, wait until you are fully healthy.

The ultrasonic spatula works on the principle of gentle vibrations. These take impurities to the surface of the skin and away from it.

Every skin is unique; therefore, everyone needs to find the right products for their skin. It is generally not true that oily skin does not need moisturizing cream. Every skin type needs moisturizing! We definitely recommend a regular visit to your esthetician for a deep cleansing. But it’s very important to take care of your skin at home as well. Cleanse your skin twice a day (morning and evening) with a cleansing gel and moisturize with a cream. Once a week, you can include a face mask in your skincare routine. The regularity of your visits to the beautician depends on the condition of your skin, so we recommend a consultation with a beautician.

Do not go for a massage if you are in the first trimester of pregnancy and in case of a high- risk pregnancy, cancer patients, during the acute course and 12 months after recovery from post-surgery conditions. Consult your doctor expecially if you have a heart conditions such as heart attacks and arrhythmias.

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